DELIVERY/COSTS/RETURNS

CHRISTMAS DELIVERY TIMES:

23rd Dec is the last day for xmas please order before 2pm.

To avoid disappointment please order sooner!

Orders placed on Christmas day/Boxing Day will be sent out on 27th Dec.

UK DELIVERY INFORMATION

1 Hour UK Timed Next Day Delivery from DPD LOCAL
We don't want our customers waiting in all day for their parcels to turn up which is why we use Interlink Express "Predict" delivery service with a one hour delivery window for all our UK customers.
Once your order has left our warehouse you will be allocated a one hour delivery window for the next working day via an email and a text. Place your order online before 2pm on any weekday (excluding Bank Holidays) and your order will be delivered to you the next day via our interlink courier service.
If your order is placed before 2pm Friday your order will be with you the following Monday. Any orders placed after 2pm on Friday or during the weekend are shipped Monday for a Tuesday delivery.
Note some orders will be sent via other leading courier service for N.Ireland and Republic of Ireland.
For smaller items we may use Royal Mail - 1st Class Service

*With Bank Holidays there can be a backlog of orders and we aim to catch up as quickly as possible... that said order delays can happen. Sorry x

Delivery Charges (UK):

Goods under £30 - £3.95
Express Delivery £5.95 (Next Working Day)
Free Post On All UK Mainland Orders Over £100
Extra Charges apply to Scottish Highlands & Islands, Northern Ireland, Channel Islands and Isle of Man.
Scottish Highlands & Islands - All goods £4, Skateboards £9.99
Northern Ireland - All goods £4, Skateboards £8.00
Channel Islands - £15 Flat rate.
Isle of Man - £12 Flat rate.

INTERNATIONAL DELIVERY COST

We ship worldwide, your delivery charge (varies depending on the delivery address) will be shown at checkout.

Channel Islands - £15 Flat rate.

Isle of Man - £12 Flat rate

Republic Of Ireland - £15.00

Asia/Arabia (£45.00)

North America (£36.95) - United States

Canda (£39.99)

Down Under (£39.95) - Australia, New Zealand

EU (£15 - £25 depending on location in Europe)

PLEASE NOTE - YOU'RE RESPONSIBLE FOR YOU OWN COUNTRIES IMPORT FEES/TAXES.

If you have any questions about our international shipping please email us at Info@sluggerskatestore.co.uk

RETURNS INFORMATION

If you are not satisfied with your purchase from Slugger you can return your goods, providing we get them back within 14 days and in the same perfect original sale-able condition.

Slugger suggest for your protection you return your goods via recorded or registered post.

Customers are responsible for their return postage charges.

*We also can't refund postage on returned items, Sorry we're only a small business x

All items must be unused, Clothing/headwear/Socks must be unworn with all original labels and tags.

All footwear should be returned in its original box and packaging.

Once a Skateboard deck has been assembled or gripped it can't be returned unless there is a manufacture defect, the defect will then be reported to the supplier/manufacturer and or subject to their discretion.

All DVD's/VHS's must be unopened and in original packaging.